Return and refund policy

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/store credit /an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be returned within 14 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@rollquick.co.uk to obtain returns details. After receiving details place the item securely in its original packaging and include your proof of purchase, and mail your return the following address:

Rollquick LTD
220 gloucester road
Bishopston
Bristol
BS7 8NZ

Please note, you will be responsible for all return shipping charges unless item is faulty or otherwise agreed. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your Return. Please allow at least 3 days from the receipt of your item to process your return. We will notify you by email when your return has been processed.